Slacks New AI Can Explain Work Jargon and Summarize Meetings

Akiflow provides a universal inbox that can schedule tasks from a variety of apps onto your calendar. It uses AI to categorize tasks (it added an “Email accountant” task to a finance project in my tests), but it does not automatically schedule tasks on your calendar. Instead, it offers daily rituals for you to plan work, produces notifications before you’re scheduled to start a task, and gives you a keyboard-driven interface to keep you focused on work.

Why we don’t recommend AI task scheduling (for now)

• With this AI-driven approach, your sales teams can work smarter and prioritize leads more efficiently.
• Supposedly it will be able to keep the context of a conversation in mind, and Discord wants to remove some of the burden of moderating a server manually.
• Although it’s possible to generate documentation using a chat interface, it would force the user to copy and paste each comment block manually and laboriously.
• A new unified files view will consolidate canvases, lists, and shared documents into a single location — reducing the time users spend racking down files.

This partnership also includes Dialpad joining T-Mobile’s 5G Network Slicing Beta for better video calling quality. This collaboration highlights Dialpad’s goal of making AI a tangible reality for businesses. Dialpad’s mobility feature lets employees make and receive business calls from anywhere, ensuring continuous communication and making the software suitable for remote teams. Dialpad’s integrations with major business tools such as Google Workspace and Microsoft Teams also promote collaboration among distributed teams. A major benefit of ClickUp Chat is its ability to synchronize conversations and work context.

Wirecutter Picks to Help Boost Productivity When Working From Home

However, Slack’s conversational-first approach may offer advantages for organizations where informal communication drives decision-making. “Slack’s conversational interface and rich context make it a very natural home for AI agents,” Agarwal noted. The announcements position Slack more directly against Microsoft’s comprehensive AI strategy, which includes Copilot integration across the Office 365 suite and Teams platform.

No. 10: Adobe Express

For a more secure solution, RingCX is a viable alternative, offering data encryption, secure voice technology, and advanced user authentication mechanisms to ensure the integrity of your customer interactions. This AI call center software brings a continuous customer experience across different channels, including voice, email, and chat. The comprehensive omnichannel support makes sure that your customers can reach out for support through their preferred channel, elevating customer satisfaction. HubSpot Sales Hub’s interface has a clean and well-organized layout that clearly labels different sections for easy access. It uses interactive elements, like audio playback controls and clickable timestamps, to let you explore the data, enhancing the user experience. It maintains design consistency across the platform, promoting ease of learning for new features.

Reclaim AI, acquired by Dropbox in August 2024, offers the best value of the apps we tested—it’s the only one with a free plan that includes AI scheduling. It’s free for individuals and reasonably priced for teams, starting at $10 per month per user at this writing. It schedules tasks around existing events based on the prioritization you add to tasks, and it splits larger tasks into smaller chunks of time to fit them in. It can also sync events between work and personal calendars, which is helpful if you’d like to avoid having people book meetings when you’re focused on work.

But for now, Salesforce is betting that the future of work happens in conversations — and that whoever controls those conversations controls the workplace AI market. These early results, while promising, should be viewed with appropriate skepticism. Productivity measurements in enterprise software often suffer from selection bias, where only the most successful implementations generate public case studies. The true test of Slack’s AI capabilities will come as adoption scales beyond early adopters to mainstream enterprise customers with more complex, less standardized workflows. Discord is also experimenting with upgrading its existing AutoMod feature using “OpenAI technology” to find and alert moderators whenever server rules may have been broken.

• The benefit is that instead of having to use a sidebar chat interface they can merge the suggestion immediately, rather than copy/paste the changes.
• We picked RingCX for its advanced AI-driven features, easy deployment, and strong commitment to security and compliance, which includes GDPR and HIPAA adherence.
• While experimental, the company hopes it will be able to “bundle streams of messages into topics,” that could potentially allow others to jump into ongoing conversations more easily without having to read through a long backlog.
• The site’s focus is on innovative solutions and covering in-depth technical content.

AI-driven task management

AI call center software can help you with a wide range of tasks, but to be effective it must be able to meet five key needs to manage spikes in customer call volumes, handle call routing, and deliver consistent customer service. CloudTalk’s AI call center software has specialized features for call monitoring, enabling supervisors to oversee agent performance and give timely support. HubSpot Sales introduced new features that allow users to personalize sales outreach with sophisticated sequences using AI, A/B testing, and advanced permissions. This update means that you can now use AI to experiment with different outreach strategies and choose the one that yields the best results. It represents HubSpot’s commitment to continuously upgrading their platform with advanced technologies to meet changing customer needs. The RingCX interface has a clean, modern aesthetic with a sidebar for easy navigation between communication modes.